Abstract:
This study investigates the role of a Human Resources Information System
(HRIS) in effectively managing human resources, with a focus on NetOne
Cellular (Pvt) Ltd (NeOne), a government-owned telecommunications
concern. The research addresses a gap in the literature by examining the
specific contributions of HRIS in developing countries. Utilising a qualitative
research approach, the study collects data through interviews, surveys and
document analysis involving human resource (HR) managers and employees.
The findings demonstrate that the implementation of an HRIS at NetOne has
significantly improved the efficiency and effectiveness of human resources
management (HRM) processes. Notably, the HRIS has streamlined
recruitment and selection procedures, resulting in faster and precise candidate
screening and selection, enhanced performance management practices by
automating performance appraisals and enabling effective feedback and goal
setting. The study concludes that adopting an HRIS has positively impacted
HRM at NetOne, leading to enhanced organisational performance and
employee satisfaction. It emphasizes the importance of utilising technology to
optimise HR processes and recommends that other organisations, both in
Zimbabwe and beyond, consider implementing HRIS to improve their HRM
practices. This research contributes to the existing literature on HRIS and its
role in effective HRM, particularly in the context of the telecommunications
industry in Zimbabwe.
Description:
The journal is a forum for the discussion of ideas, scholarly opinions and
case studies of community outreach and engagement. Communities are
both defined in terms of people found in a given locale and defined cohorts,
like the children, the youth, the elderly and those living with a disability.
The strongest view is that getting to know each community or
subcommunity is a function of their deliberate participation in matters
affecting them by the community itself. The journal is produced bi-annually.
