Abstract:
Although the Zimbabwe Revenue Authority (ZIMRA) has adopted electronic
human resources management (e-HRM), it has been experiencing high
financial cost and high wastage of resources. There is also reduced quality of
human resources (HR) service because workers are overwhelmed with work
and, therefore, are going stress that affects their health and, at the end of the
day, also affects their performance and production. This study sought to find
out how the adoption of e-HRM affects organisational production. The focus
was on finding factors that hinder e-HRM adoption, the effects of e-HRM on
production and recommendations for positive outcomes. The study is
qualitative and compiled using the interpretivist paradigm. A purposive
sampling method was used for the collection of data and the researcher chose
a sample size of 30 participants that includes HR staff and general employees.
The effects of e-HRM on productivity were also discussed. From this research,
it has been shown that eHRM promotes individual and organisational
performance, reduces costs, improves training and attracts and retains the best
employees, thereby increasing quality HR service that, in turn, promotes the
productivity of the company. It is evidenced that the participants showed
knowledge of the advantages of e-HRM. However, it was found that at ZIMRA,
e-HRM is not fully implemented and is underutilised, negatively affecting
organisational productivity.
Description:
The journal is a forum for the discussion of ideas, scholarly opinions and
case studies of community outreach and engagement. Communities are
both defined in terms of people found in a given locale and defined cohorts,
like the children, the youth, the elderly and those living with a disability.
The strongest view is that getting to know each community or
subcommunity is a function of their deliberate participation in matters
affecting them by the community itself. The journal is produced bi annually.
